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Jessica Greene

Jessica Greene is a Help Scout alum, where we make excellent customer service achievable for companies of all sizes. Connect with her on LinkedIn or through her website.

Posts by Jessica

Help Scout vs. Freshdesk: A Deep-Dive Comparison
Customer Service
Help Scout vs. Freshdesk: A Deep-Dive Comparison
The 6 Best Outlook Shared Mailbox Alternatives in 2025
Customer Service
The 6 Best Outlook Shared Mailbox Alternatives in 2025
Help Scout vs. Intercom: A Deep-Dive Comparison
Customer Service
Help Scout vs. Intercom: A Deep-Dive Comparison
The 8 Best (and Easiest To Use) FAQ Software in 2025
Customer Service
The 8 Best (and Easiest To Use) FAQ Software in 2025
7 Reasons Why Help Scout Is the Best Zendesk Alternative
Customer Service
7 Reasons Why Help Scout Is the Best Zendesk Alternative
Help Scout vs. Zendesk: A Deep-Dive Comparison
Customer Service
Help Scout vs. Zendesk: A Deep-Dive Comparison
Help Scout's AI Features: Deliver Better Support, Faster
Customer Service
Help Scout's AI Features: Deliver Better Support, Faster
The 9 Best AI Customer Service Software in 2025
Customer Service
The 9 Best AI Customer Service Software in 2025
The 17 Best Customer Service Software in 2025 (Free & Paid)
Customer Service
The 17 Best Customer Service Software in 2025 (Free & Paid)
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Growth & Culture
Help Scout Unscripted: Broken Bones
Help Scout Unscripted: TV Shows
Growth & Culture
Help Scout Unscripted: TV Shows
How to Build a Great Remote Company Culture
Growth & Culture
How to Build a Great Remote Company Culture
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Live Event
How to Shave Hours off Response Time With AI Answers
Product
How to Shave Hours off Response Time With AI Answers
Principled Building: How We Approach AI at Help Scout
Product
Principled Building: How We Approach AI at Help Scout
06:04
Help Scout's 2025 Fall Seasonal Release
Product
Help Scout's 2025 Fall Seasonal Release
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Customer Service

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Live Event
How to Shave Hours off Response Time With AI Answers
Product
How to Shave Hours off Response Time With AI Answers
Let's call a bot a bot
The Supportive
Let's call a bot a bot
Creating a Great Customer Self-Service Experience in 2026
Customer Service
Creating a Great Customer Self-Service Experience in 2026
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