Blog Author
Kristi Thompson
Kristi is on the customers team at Help Scout and enjoys shaping company culture through projects such as Whole Company Support. She loves to travel and visit coffee shops while working remotely.
Posts by Kristi
Leveraging Transferable Skills for a Career Change
Help Scout Using Help Scout: Tags and Custom Fields
Help Scout Using Help Scout: Saved Replies
7 Tips for Becoming a SaaS Support Professional
Inside Help Scout: How We Implement Whole Company Support
How to Communicate Ideas Effectively
Help Scout Weekly
Get our best content in your inbox
Fresh perspective, hot takes, and practical advice on building better customer experiences and company culture.
Discover the latest in...
Try Help Scout for free
A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes